Return Policy
Return Policy for Seattle Mowers
At Seattle Mowers, we are committed to providing high-quality lawn care services and ensuring customer satisfaction. We understand that your lawn is important to you, and we want you to be completely happy with our work. Therefore, we offer a return policy as outlined below:
1. Money-Back Guarantee
If you are not satisfied with the way your lawn has been mowed and it does not meet your expectations, we will refund your payment in full and provide an additional $10. This guarantee applies to the mowing service only and is subject to the terms and conditions outlined below.
2. Notification and Resolution
To initiate a return under the money-back guarantee, you must notify Seattle Mowers within 24 hours of the completion of the mowing service. You can reach us through our provided contact information (phone or email) to inform us of your concerns and request a refund.
3. Evaluation and Refund Process
Upon receiving your notification, Seattle Mowers will evaluate the issue and determine if the refund is applicable. Our evaluation may include reviewing any photographs or evidence you provide. We reserve the right to visit the property for an on-site evaluation if necessary.
If we find that the lawn care service does not meet our quality standards or your reasonable expectations, we will issue a full refund of the amount paid for the mowing service, along with an additional $10. The refund will be provided using the original payment method, unless otherwise agreed upon.
4. Limitations and Exclusions
Please note the following limitations and exclusions regarding our return policy:
- The money-back guarantee applies to the mowing service only and does not extend to other services provided by Seattle Mowers.
- The refund amount will be equal to the total amount paid for the mowing service, plus an additional $10.
- The money-back guarantee is valid for a single occurrence per customer per mowing service.
- Any request for a refund must be made within 24 hours of the completion of the mowing service.
- We reserve the right to refuse or deny a refund if we determine that the lawn care service was performed correctly and meets our quality standards.
5. Contact Us
If you have any questions, concerns, or wish to initiate a return under our money-back guarantee, please contact us at:
Seattle Mowers
Email: nelsophi000@protonmail.com
Phone: (206) 880-6993
6. Changes to the Return Policy
We may update this return policy from time to time at our discretion. Any changes will be effective immediately upon posting on our website or providing notice to customers.
Effective Date: July 4th